Martech

Healthcare

Swoop Unveils AI Innovations at Digital Pharma East

Swoop, a leader in healthcare marketing technology, announced the launch of its HCP Pro suite of innovations at the Digital Pharma East conference. This...

Customer Experience

M-Files Named 2024 IDC Leader in Content Services

M-Files, the leader in knowledge work automation, announced it has been named a Leader in the IDC MarketScape: Worldwide Intelligent Content Services 2024 Vendor...

Marketing and Analytics

Yoast Elevates AI-Powered SEO Features

Yoast, a global leader in search engine optimization (SEO) for WordPress, owned by Newfold Digital, welcomes its latest AI feature, Yoast AI Optimize. Designed...

Customer Experience

Nuacom Unveils AI Business Phone System with Advanced Features

Nuacom, a leading provider of business communication solutions, is proud to announce the launch of its groundbreaking AI-powered phone system, Nuacom AI. Designed to redefine...

Customer Experience

Inoria & Parloa Transform Customer Interactions with AI

Inoria, a full-suite contact center solutions and service partner announces new partnership with Parloa, a leading provider of AI-powered automation for customer service. This collaboration...

Customer Experience

transcosmos Connects Systems to Generative AI via Amazon Bedrock

transcosmos is pleased to announce that the company has developed an architecture that integrates generative AI (GenAI) services (applications) to contact center platforms securely and...

Customer Experience

Bland AI Secures $16M to Modernize Call Practices

Startup building hyper-realistic AI agents emerges from stealth with funding round led by Scale Venture Partners to automate calls and visualize call data Bland AI,...

Customer Experience

ODP Corp Boosts CX with Gen AI Data Integration

The ODP Corporation, a leading provider of products and services through an integrated business-to-business (B2B) distribution platform and omnichannel presence, announced the implementation of...

Customer Experience

Inoria & Kore.ai Partner for AI Self-Service & Productivity

Inoria, a full-suite contact center solutions and service provider is partnering with Kore.ai, a leader in enterprise conversational and generative AI technology, trusted by...

Marketing and Analytics

BrandWell Acquires Content Hacker for Top Content Strategy

BrandWell, a leading innovator in integrated brand growth solutions, is thrilled to announce its acquisition of Content Hacker, combining two industry powerhouses to deliver...

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