Martech

Best Practices to Offer Immersive Customer Experience

As a business owner or a C-suite leader, are you seeking opportunities to take your customer experience (CX) game to the next level? Offering...

Martech

Glue Up & Cvent Partner to Transform Community Engagement

Glue Up, a leading provider of AI-powered all-in-one membership management solutions, is proud to announce our strategic partnership with Cvent. This collaboration establishes Glue Up...

Martech

Appy Pie Launches AI Tools for Instagram, YouTube, TikTok

Appy Pie Design, a leading name in providing AI-driven graphic design solutions, has announced a significant addition of groundbreaking tools: the AI Instagram Reels Generator, AI...

Marketing and Analytics

Gainsight Acquires Staircase AI to Lead Human-First AI

Acquisition provides AI-generated insights from customer interactions across every channel, delivering instant value for revenue Gainsight, the world’s leading Customer Success platform, announced that it...

Customer Experience

Five9 Unveils AI Suite to Transform Enterprise CX

Five9, provider of the Intelligent CX Platform, announced the latest addition to the Five9 Genius AI Suite, including the four-step Five9 Genius AI process, a strategic...

Cloud

New Intermedia Unite® Enhances Microsoft Teams Experience

New solution adds advanced, enterprise-grade calling features, SMS, CRM integrations, and more to create a comprehensive, seamless, all-in-one communications and collaboration experience Intermedia Cloud Communications,...

Customer Experience

Macorva Launches AI Call Scorecard for Service Quality

Macorva, a leader in comprehensive performance management and feedback solutions, announced the launch of Macorva CX Call Insights, an innovative AI-powered call scorecard system. This tool is...

Customer Experience

Sainsbury’s Teams with NCR Voyix for Top Customer Experience

Sainsbury’s has announced it has chosen NCR Voyix, a global leader in digital commerce solutions, to help transform its shopping experience and support its...

Marketing and Analytics

Zeta Marketing Named Leader in 2024 Email Marketing Report

Highest possible scores received in 13 of 22 criteria, including Vision, Artificial Intelligence, Personalization, Legacy Tech Integration, and Roadmap Zeta Global, the AI-Powered Marketing Cloud,...

Customer Experience

Saarthee’s saarATS: AI-Powered CX Agent Training Revolution

Saarthee, a pioneer in advanced technology solutions, is thrilled to announce the launch of its innovative Generative AI-based Customer Experience (CX) Agent Training Simulator saarATS,...

- Never miss a story with notifications

- Gain full access to our premium content

- Browse free from up to 5 devices at once

Must read

Business Technology

Martech

About Us

Latest

Popular

Quick Link