Martech

Customer Experience

Inoria & Kore.ai Partner for AI Self-Service & Productivity

Inoria, a full-suite contact center solutions and service provider is partnering with Kore.ai, a leader in enterprise conversational and generative AI technology, trusted by...

Marketing and Analytics

BrandWell Acquires Content Hacker for Top Content Strategy

BrandWell, a leading innovator in integrated brand growth solutions, is thrilled to announce its acquisition of Content Hacker, combining two industry powerhouses to deliver...

Marketing and Analytics

Alembic Names Gregory Kennedy VP Marketing for Analytics

Kennedy will lead marketing to drive awareness of the Alembic brand and product to support sales and customer acquisition Alembic, the leading AI-powered marketing analytics...

Customer Experience

Sobot Launches Upgraded AI Agent This September

A Significant Improvement on Customer Service, Marketing Enablement and Management Capability through All-in-One Contact Center Solution Sobot, an all-in-one contact center solution provider, will launch its...

Martech

NTT Com & transcosmos Partner for AI-Driven BPO Solutions

NTT Communications Corporation and transcosmos inc. hereby announce that the two companies entered into a strategic partnership agreement (the Agreement) in the Digital BPO🄬...

Marketing and Analytics

Ushur Launches AI Solution for HIPAA-Secure Clinical Trials

Ushur, a leader in AI-powered Customer Experience Automation (CXA), announced the general availability of its new UshurX solution designed to streamline tasks and time-intensive...

Marketing and Analytics

PHD Launches ‘Ascension’ to Boost Brands Rise with AI

Generative Publishing Platform Connects Human and Artificial Intelligence to Enable Experimentation, Acceleration and Elevation of AI as a Fundamental Element of Marketing Functions and...

Marketing and Analytics

Qwary Introduces Adaptive Conversation and Multilingual Features in Converse AI

Qwary continues to revolutionize customer feedback collection with the latest updates to its innovative platform, Converse AI. These new features aim to enhance user...

Business Technology

NICE Announces the Appointment of a New CEO

NICE announced that its Board of Directors has appointed Scott Russell as the company’s new Chief Executive Officer, effective January 1st 2025, to succeed...