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Automation in AI

AITech365’s Weekly Roundup: Discover the Most Recent News From IBM, Microsoft, Google and more

Here is AITech365’s Weekly Roundup of the top news from global markets. In this fast-paced world, breaking down information helps readers grasp the nuances...
Customer Experience

Strella Secures $14M Series A from Bessemer to Transform AI Research

Funding will expand AI-powered platform to mobile research and scale team to meet demand from Fortune 500 and high-growth companies Strella, the AI-powered customer research...
Customer Experience

Inside Netflix’s AI Strategy for Hyper-Personalization

Though scrolling through 15,000 titles could be interpreted as a sign of freedom, in reality, it is overwhelming for the majority of viewers. Choice...
Customer Experience

The AI Playbook for Customer Experience Transformation

Customer experience transformation isn’t just a buzzword. It’s about moving from reacting to problems to actually anticipating what people need. Companies can’t wait until...
Automation in AI

Vonage Unveils Agentforce Identity and Fraud Detection APIs

Vonage, part of Ericsson, has launched Vonage Agentforce Identity Insights and Fraud Detection. This AI-driven solution gives contact center agents real-time insights. The platform...
Automation in AI

AITech365’s Weekly Roundup: Discover the Most Recent News From Anthropic, Google Cloud, IBM and more

Here is AITech365’s Weekly Roundup of the top news from global markets. In this fast-paced world, breaking down information helps readers grasp the nuances...
Marketing and Analytics

RainFocus Bets on a Future Powered by AI

RainFocus™, a leading provider of next-generation event marketing platforms, has unveiled a comprehensive strategy to accelerate its AI investments as it transitions toward an...
Automation in AI

AITech365’s Weekly Roundup: Discover the Most Recent News From AMD, IBM, Google and more

Here is AITech365’s Weekly Roundup of the top news from global markets. In this fast-paced world, breaking down information helps readers grasp the nuances...
Customer Experience

TELUS Digital Unveils Fuel iX™ Fortify for Auto Red-Teaming

TELUS Digital, a global leader in digital customer experiences (CX), has announced the launch of Fuel iX™ Fortify, a continuous automated red-teaming solution designed...
Featured Articles

Cost vs Accuracy: Are Domain-Specific LLMs Worth the Investment for Enterprises?

Do you remember the excitement around GPT-5, Gemini, and other general-purpose AI tools? Everyone thought they could plug them in and get instant results....
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