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Customer Experience

Cognigy & TeKnowledge Partner to Boost Agentic AI in Enterprise

Cognigy, a global leader in AI-driven customer service automation, has announced a strategic partnership with TeKnowledge, a worldwide provider of technology services specializing in...

Customer Experience

Ecosystems Launches ViViEN 2.0: AI GTM for Biz Alignment

Ecosystems, the pioneer of the Customer Value Management (CVM) category, is excited to announce the launch of ViViEN™ 2.0 – the next generation of its groundbreaking...

Customer Experience

Yellow.ai launches AI Agents for EX & CX on AWS Marketplace

Yellow.ai, a leading provider of conversational agentic AI that delivers autonomous, human–like experiences at enterprise scale, announced the availability of Yellow.ai: Enterprise-grade AI Agents...

Marketing and Analytics

Hahn Unveils Tools to Turn Marketing Spend Into Growth

Hahn has launched three high-impact marketing solutions that all effectively integrate different forms of AI automation while maintaining brand authenticity and trust. The new offerings...

Customer Experience

TCN Shows How AI Boosts Contact Center Efficiency

TCN, a leading provider of cloud-based contact center solutions, announced its comprehensive strategy and enhanced product suite leveraging artificial intelligence (AI) to empower contact...

Automation in AI

AITech365’s Weekly Roundup: Discover the Most Recent News From Microsoft, Cisco, SiMa.ai and more

Here is AITech365’s Weekly Roundup of the top news from global markets. In this fast-paced world, breaking down information helps readers grasp the nuances...

Customer Experience

Faye & HeyGen Partner on AI Video Communication Solutions

Leading Consulting Partner Expands Service Portfolio with Advanced Avatar Video Technology for Enhanced Client Communications Faye, a leader in CRM, CX, and AI solutions, has...

Customer Experience

Sendbird Names Charles Studt CMO to Boost AI and Global Reach

Studt's Proven Expertise Will Elevate Company's Brand and Leadership Position in Agentic AI-Powered Customer Experience Market Sendbird Inc., the AI customer experience platform trusted by...

Marketing and Analytics

Sitecore partner with Gradial and Appoints Michelle Boockoff-Bajdek as CMO

Sitecore, the digital experience leader, announced a strategic partnership with Gradial to simplify and accelerate how marketers deliver personalized campaigns, driving and monetizing engagement...

Automation in AI

AITech365’s Weekly Roundup: Discover the Most Recent News From aiOla, Microsoft, Accenture and more

Here is AITech365’s Weekly Roundup of the top news from global markets. In this fast-paced world, breaking down information helps readers grasp the nuances...

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