Customer Experience

Customer Experience

Teleperformance Partners with Sanas to Boost AI Growth

Sanas partnership highlights Teleperformance's (TP) growth strategy of pursuing investments in advanced artificial intelligence to deliver enhanced customer experience management services to broad client...

Customer Experience

Mobicom Teams Up with Circles to Enhance CX with AI Xplore

Developed with global telcos, Xplore is now live and transforming digital experiences in Central Asia after successful launches in 4 markets Mobicom Corporation, Mongolia's largest mobile network operator,...

Customer Experience

Reply Launches Comwrap Reply to Boost Adobe Expertise

Reply, a global systems integrator and technology firm, is proud to announce the launch of Comwrap Reply in North America. This strategic expansion builds on...

Customer Experience

CleverTap Named in Gartner for Personalization Engines

CleverTap, the all-in-one engagement platform, announced that it has been positioned by Gartner® as a Niche Player in the Magic Quadrant for Personalization Engines. The...

Customer Experience

Cisco and Mistral AI Partner to Transform CX with AI

Cisco, a global leader in security and networking solutions, introduced the first AI agent developed through its strategic partnership with Mistral AI, one of...

Automation in AI

Edgecore & Aprecomm Launch AI Hardware for CX Optimization

Edgecore Networks, a leader in innovative network solutions for enterprises, data centers, and telecommunication service providers, is pleased to announce an initiative in partnership...

Customer Experience

InMoment Launches AI-Powered Competitor Intelligence

Empowering Businesses with Conversational Style AI Insights to Outpace Competition and Build Reputation in Real-Time InMoment®, the leading provider of integrated Experience Improvement (XI)™ solutions, announced...

Customer Experience

Natterbox Transforms Customer Engagement with AI Solution

Natterbox, a leader in AI-powered communication solutions, announces the launch of its groundbreaking digital platform, Natterbox Digital. This innovative solution unifies voice, SMS, and WhatsApp...

Customer Experience

Lorikeet Raises $9M as Demand Soars for AI Support

New funding to be used to expand Lorikeet's platform and market presence, helping more companies across complex and regulated industries use AI agents to...

Customer Experience

G-P Advances AI in EOR & Global Employment

G-P (Globalization Partners), the undisputed leader in global employment solutions as recognized by industry analysts, has announced groundbreaking AI advancements and integrated AI technology...