Attributes 446% Revenue Growth to its Innovative AI Platform and the unwavering commitment of its team to deliver AI that makes the enterprise more human.
Uniphore, one of the world’s largest AI-native companies, announced it ranked 299th with 446% growth on the Deloitte Technology Fast 500™, a ranking of the 500 fastest-growing...
NatWest and IBM announced enhancements to the bank's virtual assistant, Cora, that will use generative AI to provide customers with access to a wider range of information through conversational interactions. The bank will be among the first in the UK to deploy generative AI with a virtual assistant enabling a safe,...
Forethought, the AI-first customer support automation platform, announced its participation in the Amazon Web Services (AWS) Partner Network (APN), a global community of AWS Partners that leverages programs, expertise, and resources to build, market, and sell customer offerings.
Additionally, Forethought is now available in the AWS Marketplace, making it easier than...
Just in time for API World 2023, the world's largest API conference, SignalWire, the pioneering force behind the world's leading open-source communications platform, FreeSWITCH, is pleased to unveil a simplified UI for building artificial intelligence into voice applications.
SignalWire's AI Agent enables businesses to elevate the customer experience using a...
Sendbird, the industry-leading communications API platform for web and mobile apps, announced a groundbreaking integration to revolutionize how businesses handle generative AI-powered customer conversations. Sendbird has integrated Llama 2, Meta's Open-Source Large Language Model (LLM), into its AI-powered communications platform.
By adding support for Llama 2, on top of existing ChatGPT and PaLM-2...
Gupshup.io, the leading Conversational Engagement Platform, has unveiled a series of new and cutting-edge features in their latest launch. This latest update is designed to empower businesses to engage in personalized, two-way conversations with their customers at scale, especially as the festive season approaches.
The latest update streamlines and automates...
Writesonic, a Y-Combinator-backed Generative AI platform, unveils Botsonic, a revolutionary AI chatbot set to reshape the landscape of customer communications. Enriched with cutting-edge generative AI and large language models – including OpenAI's GPT-4 – Botsonic offers an unprecedented level of autonomous decision-making and personalized user experiences that will revolutionize...
Leading Digital Consultancy Creates a Customer Experience Hub for Research, Innovation, and Solution Design Focused on Operationalizing AI
BlastX Consulting announced the creation of the BlastX AI Innovation Center, an initiative where internal experts are teaming up with external partners to convert AI-enabled technologies into real-world customer experience (CX) value...
Ada's Generative Actions offers an end to scripted chatbot limitations, enabling AI chatbots to take informed, personalized actions that support customer needs
Ada, the world's leading AI-native customer service automation company, introduces Ada Generative Actions, a product that leverages ground-breaking generative AI technology to resolve increasingly complex customer inquiries (those...
Ushur, the leader in AI-powered Customer Experience Automation™ (CXA), announced that it has been recognized as a Star Performer by Everest Group in the 2023 PEAK Matrix Assessment for Conversational AI Products.
The Everest Group PEAK Matrix for Conversational AI Products is a comprehensive assessment that evaluates technology providers within...
