Sunday, October 12, 2025

Customer Experience

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Customer Experience

Globant Converges its Strength in Creating Seamless Customer Experiences and Innovative Technology Capabilities into the New Connected Experiences Studio

Through cutting-edge technology, creativity, and innovation, Globant reinvents how brands engage with their customers through memorable and fulfilling experiences Globant, a digitally native company focused...
Customer Experience

Anywhere365® Elevates Customer Experience with Intelligent AI Assistant through Acquisition of Deepdesk

Anywhere365®, a global leader in Enterprise Dialogue Management software and a pioneer in customer service technology, announced the acquisition of Deepdesk BV ("Deepdesk"), a...
Customer Experience

Zendesk Completes Acquisition of Klaus

CX leader accelerates growth in workforce engagement management (WEM) and adds AI-powered quality assurance (QA) to help companies deliver intelligent customer experiences Zendesk announced it...
Customer Experience

Accrete Recognized in Gartner “Emerging Tech Impact Radar: Conversational Artificial Intelligence” Research Report

Accrete AI, a leading dual-use enterprise AI software company, announced that Accrete has been named a Sample Provider in the recently published Gartner report...
Customer Experience

PG Forsta Named a Leader in the 2024 Gartner® Magic Quadrant™ for Voice of the Customer

PG Forsta, the leading provider of experience technology, data analytics, and insights that help companies better understand and serve their customers, employees, and stakeholders,...
Customer Experience

Diabolocom Applauded by Frost & Sullivan for Providing Excellent and Personalized Interactions to Improve the Customer Experience with Its AI Solution

Diabolocom's AI Solution increases staff productivity, controls pricing, and enhances the customer experience. Frost & Sullivan researched the artificial intelligence (AI) innovation industry and, based on...
Customer Experience

VXI Global Solutions to Create 500 Jobs for Egyptian Youth in Customer Experience Management

VXI Global Solutions, a leading provider of customer experience (CX) and business process outsourcing (BPO) solutions, proudly announces the launch of its state-of-the-art delivery...
Customer Experience

Lüm Mobile Taps Alepo’s TelcoBot.ai for Generative AI Customer Service

SaskTel's Digital Mobile Brand Launches AI-Powered Virtual Agent for Enhanced Digital Customer Engagement. Alepo proudly announces that Lüm Mobile, SaskTel's innovative all-digital mobile brand, has...
Customer Experience

SoundHound And Jersey Mike’s Introduce Voice AI Phone Ordering

SoundHound AI, Inc., a global leader in voice artificial intelligence, and Jersey Mike’s Subs announced that they are working together to give customers the...
Customer Experience

Front Acquires Windsor.io, Accelerating a New Era for AI-powered Customer Service

Front, a customer operations platform enabling teams to streamline communication and deliver exceptional service at scale, announced its acquisition of AI platform, Windsor.io, to...
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