Global cloud communications platform Infobip has launched AI Hub, a comprehensive artificial intelligence (AI) overhaul of its platform to help businesses to create seamless end-to-end conversational experiences across the whole customer journey.
Integrating advanced analytics, AI, and generative AI features with Infobip’s core Software-as-a-Service (SaaS) portfolio, AI Hub supports digital transformation. It...
Autobound, a leading AI startup revolutionizing the way salespeople conduct research and write personalized emails, announced the launch of their public-facing API. This groundbreaking development empowers other companies to launch their own insight-driven AI writers faster.
Autobound's API generates highly personalized and relevant emails in seconds. All it requires is...
InMoment, the leading provider of Experience Improvement solutions, announced that it has deepened its partnership with Bright, an award-winning, immersive learning platform, and has developed a fully integrated, AI-powered upskilling application to expand employees’ abilities, improve coaching, and decrease skill gaps. The offering provides a new way for large...
Customers seek prompt and effective resolution of their concerns when they reach out. Managing these efficiently becomes more challenging as your customer base expands, making allocating a service agent to every request difficult. Fortunately, the top AI chatbots for customer service offer reliable customer care, easing the workload for...
Afiniti, a leading provider of artificial intelligence (AI) applications and infrastructure for customer experience (CX), announces the appointment of Mike Myshrall as Chief Financial Officer.
“I am pleased that Mike is joining our leadership team as CFO,” said Hassan Afzal, CEO of Afiniti. “His experience with high-growth technology companies will be...
VOZIQ AI recently concluded the executive review meeting with Dave Bolen, Chief Operating Officer at AMP Smart, where VOZIQ AI's Chief Data Scientist, Dr. Vasudeva Akula, rolled out a 365-day strategic roadmap for achieving $5 million to $10 million CLV increase through proactive customer experience management, proactive renewals, and loyalty management.
Speaking about the partnership, Dave Bolen,...
Glory Global Solutions (International) Ltd, a wholly-owned subsidiary of GLORY Ltd. announces plans to acquire 100% of the issued share capital of Flooid, a leader in cloud-based unified commerce software to the retail industry, from Inflexion Private Equity Partners
Headquartered in Coventry, UK with operations in the USA, Flooid focusses...
With the constant evolution of technology, artificial intelligence (AI) has emerged as a powerful tool in revolutionizing customer support. Gone are the days of long wait times and frustrating interactions with automated systems. AI systems are now capable of delivering personalized, efficient, and responsive customer support experiences. The role...
HGS Agent X™ 23 release unlocks the ability of contact center agents to be more effective by utilizing AI to turn conversations into data and extract insights that lay the foundation for a world of autonomous customer experiences that are prompt, positive and personalized
Hinduja Global Solutions (HGS), a leader...
Respected expert and ethical AI advocate joins community engagement platform to redouble AI innovation, shepherd the community economy
OpenWeb, the premium community engagement platform serving more than 3,000 publishers and 120 million monthly users, announced the appointment of Rob Meadows as its Chief Technology Officer. An acclaimed expert in the field...
