Company wins top honors for AI solution that streamlines back-office operations for enhanced customer experience and operational performance
Teleperformance, a global leader in digital business...
KLaunch, a leader in omni-channel conversational AI technologies, announces a strategic partnership with Lantrasoft, a premier global technology and talent provider. This collaboration aims...
Persistent Systems, a global pioneer in Digital Engineering and Enterprise Modernization, announced the intent to acquire New Jersey-based Starfish Associates. This strategic acquisition builds...
AI in content personalization is exactly what it sounds like using artificial intelligence to personalize content. How many of us hate wasting time swiping...
Sharpen, a recognized leader in cloud contact center software, announced a significant advancement in the customer service industry with the launch of their Usable...
Resolve Tech Solutions, a leading provider of SAP solutions and services, announced that it has been selected as winner of the "Best Decision Management...
Mavenoid, the AI-powered product support platform for product manufacturers and retailers, announced the launch of Generative Answers and Vision Assist – two new AI...
Attendees will see how developers across sectors including retail and automotive are harnessing the power of Unity to improve operations and drive business success
Unity,...
Verint, The CX Automation Company, announced that a Fortune 500 brand deployed the Verint Quality Bots to modernize their quality program, achieving significant AI...
Wipro, a leading technology services and consulting company, announced a strategic collaboration with Hewlett Packard Enterprise (HPE) to launch a GenAI solution within the...