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Windward Unveils MAI Expert™, a First of its Kind Maritime AI Virtual Agent Powered by Generative AI to Optimize Global Trade and Risk Management

The launch of MAI Expert™ is a natural evolution of Windward's AI-centric platform, using unique data, maritime expertise, and Generative AI to provide users higher...

Generative AI

Wolters Kluwer AI-powered advanced virtual agent ushers in the next generation of customer support

Wolters Kluwer Tax & Accounting (TAA), a global leader in professional information, software solutions, and services, announced the release of new GenAI capabilities within...

Machine Learning

Talkdesk Unveils Talkdesk Autopilot, a Generative Artificial Intelligence Customer Service Experience with New Self-Service Use Cases for Banks and Retailers

Automations powered by generative artificial intelligence dramatically improve the customer experience of everyday banking and retail interactions while reducing the burden on strapped customer...

Customer Experience

Xplor Spot Introduces Innovative AI Virtual Agent to Enhance the Dry Cleaning Customer Experience

This market-leading conversational AI solution empowers customers to inquire about concerns, get assistance 24/7, and resolve problems quickly and easily. Xplor Spot – a leading business...

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