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Customer Experience

The New Frontier of Customer Experience: Adobe Redefines Discovery in the Agentic AI Era

For decades, the foundation of digital Customer Experience (CX) was built upon a simple premise: a customer has a need, types a query into...
Business Technology

The AI Playbook for AI-Accelerated Product Discovery

Product discovery used to be a waiting game. Weeks of interviews, scattered feedback, and decisions that often leaned more on instinct than evidence. That...
Business Technology

Amazon Launches AI tools to help sellers speed up product success

Amazon continues to innovate in the e-commerce space by introducing a suite of generative AI tools designed to assist sellers in creating compelling and...
Business Technology

Capgemini Launches AI Framework to Drive Business Impact

Capgemini has announced the launch of its Resonance AI Framework, designed to help organizations harness the transformative power of AI at scale and reimagine...
Generative AI

Insight Survey: Generative AI Adoption High; Most Trying to Achieve Better Productivity, Customer Engagement

Two-thirds of companies have made gen AI tools available to workforce, yet business leaders are still learning how to keep up with the evolving...

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