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Customer Experience

Conduent Unveils Next-Generation AI CX Platform to Optimize Agent Capabilities and Broaden International Reach

Conduent Incorporated, a leading firm for technology-based business process solutions, has introduced the range of artificial intelligence technologies into its Next Generation CX Platform....
Customer Experience

NiCE Unveils 2025 International CX Excellence Award Winners, Spotlighting the Game-Changers in AI-Driven Customer Service Automation

NiCE announced the winners of its 2025 International CX Excellence Awards, honoring organizations from across EMEA and APAC that are redefining customer service with NiCE’s...
Healthcare

League Launches AI Suite for Seamless Health Navigation

Announces New Agentic APIs, Partner Network and Availability of League AI Health Actions and Benefits AI Guide League, the leading healthcare consumer experience (CX) platform, announced significant...
Customer Experience

InMoment and Bright Expand Partnership to Elevate the Customer Experience With AI-Powered Upskilling.

InMoment, the leading provider of Experience Improvement solutions, announced that it has deepened its partnership with Bright, an award-winning, immersive learning platform, and has...

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