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Automation in AI

Workato Unveils Enterprise MCP Registry to Unify and Govern Agentic AI Environments

Workato has officially launched its Enterprise MCP Registry, a strategic addition to its Enterprise AI Control and Execution Platform designed to serve as a...
Customer Experience

Oracle AI to Transform Customer Service for Utilities

Oracle has introduced innovative AI-driven features in its Oracle Utilities Customer Platform, revolutionizing utility call centers by providing smarter, more efficient ways to manage...
Automation in AI

AI-Powered Chatbots: Revolutionizing B2B Customer Support Services

Today, instant gratification shapes what consumers expect. As a result, the B2B landscape is quietly changing in important ways. Old ways of customer support,...
Customer Experience

TaskUs Launches AI Consulting to Lead Businesses Forward

TaskUs, Inc., a leading provider of outsourced digital services and next-generation customer experience to the world’s most innovative companies, announced the launch of its...
Generative AI

DHL Supply Chain implements Generative AI to enhance data management, customer support and proposal accuracy

DHL Supply Chain has launched a significant venture into Generative AI, developed with the support of Boston Consulting Group (BCG). DHL is deploying a...
Customer Experience

Language I/O Announces $5M Investment Led by Gutbrain Ventures

 This investment coincides with increased demand for AI-powered multilingual customer support and Language I/O's go-to-market success. Language I/O (LIO), a leader in AI-powered, multilingual customer support...
Customer Experience

Mavenoid Announces Generative Answers and Vision Assist Capabilities to Further Automate Product Support

Mavenoid, the AI-powered product support platform for product manufacturers and retailers, announced the launch of Generative Answers and Vision Assist – two new AI...
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Sumeet Arora

AITech365 Interview with Sumeet Arora, Chief Product Officer at Teradata

Peter -
“Every agent needs its own identity, access limited to only the data and systems its task requires, and a human owner who is accountable...
AI-Assisted Security Operations Workflow

The AI Playbook for Building an AI-Assisted Security Operations Workflow

Mugdha Ambikar -
Security operations centers (SOCs) are dealing with a growing challenge. Security teams must monitor thousands of alerts, investigate suspicious activity and respond to threats...
OpenAI

OpenAI Appoints Tom R. as Global Head of Applied AI Engineering

AiTech365 Bureau -
OpenAI has appointed Tom R. as its new Global Head of Applied AI Engineering, adding to its leadership as the company continues to advance...
CloudMoyo

Terrence Davenport Joins CloudMoyo as Associate Director of Microsoft Data & AI

AiTech365 Bureau -
CloudMoyo has strengthened its Microsoft Data and AI leadership with the appointment of Terrence Davenport, MBA, as Associate Director, Solutions Architecture – Microsoft Data...
CRISPR Therapeutics

CRISPR Therapeutics Appoints Siva Sakhamuri as Chief Technical Officer

AiTech365 Bureau -
CRISPR Therapeutics has appointed Sivakesava (Siva) Sakhamuri, Ph.D., as Chief Technical Officer (CTO), strengthening its leadership as the biotechnology company advances its gene-editing and...