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Customer Experience

Alchemer Debuts Iris: An AI-Native Platform Designed to Drive CX Action

The Alchemer team is proud to announce the launch of Alchemer Iris, an AI-native Customer Experience (CX) and Intelligence Platform that aims to fill...

Business Technology

The Shadow AI Reckoning: Why Ungoverned AI Triggers the First Big Enterprise Breaches by 2027

AI has slipped into the workplace faster than most security teams can really respond. Employees are using ChatGPT, Claude, browser add-ons, and AI plugins...

Customer Experience

Dovetail Unveils Major AI Expansion Featuring Digital Twins and Autonomous Agents to Bridge the Customer-to-Revenue Gap

Dovetail, a prominent customer intelligence platform utilized by 40% of the Fortune 500, has launched a comprehensive suite of AI-driven capabilities. Unveiled during its...

Customer Experience

Enterpret Secures $20.8M in Series A Funding

Enterpret, the AI-enabled customer feedback intelligence platform for product development and CX teams, announced that it has raised $20.8 million in Series A funding....

Marketing and Analytics

Qwary Introduces Adaptive Conversation and Multilingual Features in Converse AI

Qwary continues to revolutionize customer feedback collection with the latest updates to its innovative platform, Converse AI. These new features aim to enhance user...

Customer Experience

Zeda.io Unveils Insights 2.0: The New AI Copilot Redefining Product Management

Zeda.io, the leading customer insights hub, announced the launch of Insights 2.0, the latest evolution in AI-driven tools designed to revolutionize how product leaders...

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