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TeamSupport Welcomes a New CEO and Introduces Conversational AI

TeamSupport, a leading provider of support ticketing and live chat solutions, has appointed industry veteran Grant Stanis as its new CEO. Previously, Stanis led dynamic teams...

Customer Experience

IT Infrastructure Firm Catering to Prominent U.S. Blue Chip Companies Selects ServiceNow-Centric CCaaS Solution to Revolutionize CX and EX

3CLogic, the leading Conversational AI and contact center solution for ServiceNow®, announced its selection by a leading provider of IT infrastructure solutions, including hybrid...

Customer Experience

AI-Powered Customer Engagement: 6 Ways to Improve Customer Service

Artificial intelligence (AI) is the talk of the town lately (more like the talk of the world). Nevertheless, it’s all for good reasons (hopefully)....

Machine Learning

Sprinklr Works to Unlock the True Promise of AI with Digital Twins

Digital Twins aspire to radically increase enterprises’ capacity to get work done and provide exceptional customer experiences Sprinklr, the unified customer experience management (Unified-CXM) platform...

Healthcare

ReferralMD Announces Conversational AI Patient Registration & Intake

ReferralMD expands its Digital Front Door offering with Conversational AI Patient Registration & Intake, improving the patient experience and streamlining the administrative process for...

Customer Experience

Cognigy Advances to Elite Tier in Genesys AppFoundry, Reinforcing Demand for AI-Powered Customer Service Solutions

Cognigy, global leader in AI-powered customer service solutions, announced its advancement to the Elite Tier partnership on the Genesys AppFoundry®, a marketplace of solutions...

Machine Learning

Conversica Advances GenAI Chat with Release of Brand-Specific Large Language Models

Conversica, Inc, the leading provider of Conversational AI solutions for enterprise revenue teams, announced the addition of new Contextual Response Generation to its Conversica...

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Tag: Conversational AI

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