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Ushur recognized as a Star Performer by Everest Group in the 2023 PEAK Matrix™ for Conversational AI Products

Ushur, the leader in AI-powered Customer Experience Automation™ (CXA), announced that it has been recognized as a Star Performer by Everest Group in the...

Kore.ai Launches Conversational AI-powered Voice Gateway on Genesys AppFoundry

By integrating with Genesys Cloud CX®, Kore.ai enables enterprise contact centers to deliver superior and personalized service experiences 24/7 at scale, across multiple voice and...

Xplor Spot Introduces Innovative AI Virtual Agent to Enhance the Dry Cleaning Customer Experience

This market-leading conversational AI solution empowers customers to inquire about concerns, get assistance 24/7, and resolve problems quickly and easily. Xplor Spot – a leading business...

It’s a Three-Peat: Everest Group Names Amelia a Leader in Conversational AI Three Years in a Row

Amelia, the world's largest privately held AI software company and a global leader in Enterprise Conversational AI, announced that Amelia has been recognized as...

Cyara Appoints Chief Customer Officer & Chief Product Officer, Expanding Global Leadership Team

Cyara, the leading AI-led Customer Experience (CX) Transformation Platform provider, announced the appointment of Jeff Romano as Chief Customer Officer (CCO) and the promotion...

MeetKai, an AI and Metaverse Company, Partners with BYD to Launch “BYD World”

MeetKai, the leading conversational AI and metaverse company and BYD Auto, the green technology leader and multinational manufacturer of new energy vehicles (NEVs), unveiled the launch of BYD World, an interactive virtual dealership experience dedicated...

Indemn Successfully Implements Joshu Platform for Policy Management and Distribution

Joshu, the platform to build, distribute, and grow digital insurance products, is pleased to announce Indemn, provider of conversational artificial intelligence -based insurance buying experiences,...

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