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Customer Experience

SoundHound AI & Telarus Partner to Bring Amelia 7 to Enterprise CX

SoundHound AI, a global leader in voice and conversational artificial intelligence, has entered into a strategic partnership with Telarus, the world’s largest technology services...

Automation in AI

How AI-Powered Patient Engagement Is Driving Smarter Healthcare Systems

Hospitals are running on fumes. Staff are stretched thin. Patients wait longer than they should. Appointments get missed. Small issues become big problems. Chronic...

Customer Experience

AITech365 Interview with Malte Kosub, CEO & Co-Founder of Parloa

Obsess over the customer problem, not the hype. Technology shifts, but human problems are remarkably stable. What inspired you to start Parloa, and how...

Automation in AI

Cerence AI Brings Microsoft 365 Copilot to Cars for Work

Cerence, a global leader in conversational AI-powered user experiences, announced the launch of a new mobile work AI agent developed in close collaboration with...

Customer Experience

IntelePeer & Waterfield Tech Partner to Deliver Agentic AI

IntelePeer, a recognized leader in end-to-end conversational AI solutions, has entered into a strategic partnership with Waterfield Tech, a global customer experience (CX) engineering...

Generative AI

Corridor & Oliver Wyman Launch AI Sandbox with Google Cloud

Following the successful launch of GenGuardX, its flagship GenAI governance platform, Corridor Platforms alongside strategic partners Oliver Wyman and Google Cloud has announced the...

Customer Experience

Sendbird Names Charles Studt CMO to Boost AI and Global Reach

Studt's Proven Expertise Will Elevate Company's Brand and Leadership Position in Agentic AI-Powered Customer Experience Market Sendbird Inc., the AI customer experience platform trusted by...

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Tag: Conversational AI

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