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Customer Experience

3CLogic Earns Advanced Status in ServiceNow Partner Program

3CLogic setting new standards for unified experiences while delivering meaningful impact and ROI to ServiceNow customers leveraging Customer Workflows, ITSM, and/or Employee Workflows. 3CLogic, the...

Advertising and Sales

CallRail Launches AI-Powered Convert Assist

CallRail, the AI-powered lead intelligence platform, announced Convert Assist, a new product that combines generative and conversational AI to bring purposely applied, easy-to-use lead...

Cloud

KLaunch and Lantrasoft Partner to Enhance Global AI Solutions

KLaunch, a leader in omni-channel conversational AI technologies, announces a strategic partnership with Lantrasoft, a premier global technology and talent provider. This collaboration aims...

Analytics

Adthena Announces Ask Arlo: Empowering Marketers with Real-Time, Conversational AI Data Analysis

Adthena, a leading provider of search intelligence for enterprise brands, announced a major update to Ask Arlo, a groundbreaking conversational AI tool designed to...

News

TeamSupport Welcomes a New CEO and Introduces Conversational AI

TeamSupport, a leading provider of support ticketing and live chat solutions, has appointed industry veteran Grant Stanis as its new CEO. Previously, Stanis led dynamic teams...

Customer Experience

IT Infrastructure Firm Catering to Prominent U.S. Blue Chip Companies Selects ServiceNow-Centric CCaaS Solution to Revolutionize CX and EX

3CLogic, the leading Conversational AI and contact center solution for ServiceNow®, announced its selection by a leading provider of IT infrastructure solutions, including hybrid...

Customer Experience

AI-Powered Customer Engagement: 6 Ways to Improve Customer Service

Artificial intelligence (AI) is the talk of the town lately (more like the talk of the world). Nevertheless, it’s all for good reasons (hopefully)....

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