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Customer Experience

Intermedia Contact Center Further Solidifies Position in Helping Businesses Deliver Better Customer Experiences with Latest Microsoft Certification

Intermedia Contact Center, now Certified for Microsoft Teams, once again demonstrates Intermedia's status as a trusted Microsoft partner; enables Teams users to seamlessly use Intermedia Contact...

Healthcare

RingCentral Modernizes Patient Care Communications for Healthcare Organizations With New EHR Integrations and Generative AI

RingCentral, Inc., a leading provider of AI-first global enterprise cloud communications, video, webinars, hybrid events, and contact center solutions, announced a unified patient care...

Business Technology

Intermedia Cloud Communications Introduces Intermedia Unite® AI Assistant to Spark Smarter, More Efficient Business Productivity

Intermedia Cloud Communications, a leading provider of intelligent cloud communications and collaboration solutions to businesses and the partners that serve them, announced the launch...

Cloud

Uniphore and Workair Partner to Bring Enterprise AI to Ireland

Uniphore, one of the world’s largest AI-native companies, announced a strategic partnership with Workair, the largest cloud communications specialist in Ireland, to bring enterprise...

Cloud

Vonage Positioned as a Leader in the 2023 Gartner® Magic Quadrant™ for Communications Platform as a Service

Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation and a part of Ericsson, has been recognized as a Leader...

Customer Experience

Bandwidth Partners with Google and Cognigy to Launch AIBridge, Integrating Artificial Intelligence with Contact Centers Using Maestro

Bandwidth Inc., a leading global enterprise cloud communications company, announced it is partnering with Google and Cognigy to launch AIBridge, which enables enterprises to...

Cloud

Transforming Data Privacy Intermedia Launches AI Transcription Redaction for Intermedia’s Contact Center Solution

Intermedia Cloud Communications, a leading provider of intelligent cloud communications and collaboration solutions – including voice, video, chat, contact center, email, file management, productivity...

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