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Customer Experience

Intermedia Acquires NEC’s UNIVERGE BLUE UCaaS & CCaaS

Cloud Communications pioneer expands global footprint and strengthens market leadership through strategic integration of NEC’s UCaaS and CCaaS businesses. NEC and Intermedia will continue their...

Cloud

Vonage Launches RCS to Revolutionize Global Messaging

Vonage RCS to redefine businesses communications, creating secure, memorable customer engagement experiences Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation...

Cloud

New Intermedia Unite® Enhances Microsoft Teams Experience

New solution adds advanced, enterprise-grade calling features, SMS, CRM integrations, and more to create a comprehensive, seamless, all-in-one communications and collaboration experience Intermedia Cloud Communications,...

Customer Experience

Intermedia Contact Center Further Solidifies Position in Helping Businesses Deliver Better Customer Experiences with Latest Microsoft Certification

Intermedia Contact Center, now Certified for Microsoft Teams, once again demonstrates Intermedia's status as a trusted Microsoft partner; enables Teams users to seamlessly use Intermedia Contact...

Healthcare

RingCentral Modernizes Patient Care Communications for Healthcare Organizations With New EHR Integrations and Generative AI

RingCentral, Inc., a leading provider of AI-first global enterprise cloud communications, video, webinars, hybrid events, and contact center solutions, announced a unified patient care...

Business Technology

Intermedia Cloud Communications Introduces Intermedia Unite® AI Assistant to Spark Smarter, More Efficient Business Productivity

Intermedia Cloud Communications, a leading provider of intelligent cloud communications and collaboration solutions to businesses and the partners that serve them, announced the launch...

Cloud

Uniphore and Workair Partner to Bring Enterprise AI to Ireland

Uniphore, one of the world’s largest AI-native companies, announced a strategic partnership with Workair, the largest cloud communications specialist in Ireland, to bring enterprise...

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