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Customer Experience

Smarsh Uses Salesforce Agentforce to Launch AI Support Agents

Smarsh, the global leader in communications data and intelligence, has announced the integration of Salesforce’s Agentforce to enhance its AI-driven customer service operations. Known...

Business Technology

ZS & Salesforce team up to scale AI agents with Agentforce

ZS announced the continued expansion of its partnership with Salesforce to offer consulting and implementation services for Agentforce, Salesforce’s digital labor platform. With a focus on AI...

Business Technology

Copado Launches DevOps Automation Agent on Salesforce

Copado's customers can now predict deployment risks, resolve conflicts and automate quality checks with AI-powered intelligent automation powered by Agentforce Copado, the leader in AI-powered...

Generative AI

Coveo Enhances GenAI with Agentforce, APIs, and Partner Program

Coveo expands AI toolkit for developers with suite of off-the-shelf APIs, and launches new Agentic AI Design Partner Program to make Gen AI and...

Generative AI

Accenture Boosts Growth with Google Cloud and Salesforce AI

Accenture is launching new capabilities, accelerators and training to help organizations build and scale generative AI solutions and agents that enhance the impact of...

Marketing and Analytics

Salesforce Unveils Agentforce–What AI Was Meant to Be

Agentforce is how humans with AI drive customer success together, equips organizations with autonomous agents that boost scale, efficiency, and satisfaction across service, sales,...

Tag: Agentforce

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