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Customer Experience

AI-Powered Customer Engagement: 6 Ways to Improve Customer Service

Artificial intelligence (AI) is the talk of the town lately (more like the talk of the world). Nevertheless, it’s all for good reasons (hopefully)....

Business Technology

PSPDFKit Redefines the Document Experience with New Groundbreaking AI-Enabled Developer Solutions

PSPDFKit, the leading document lifecycle platform, announced new AI-enabled solutions to help developers achieve faster time to value and deliver intuitive and differentiated products...

Customer Experience

Verint AI Bots Automate 80% Customer Interaction Traffic

Verint, The CX Automation Company, announced that a leading consumer financial services firm is achieving strong artificial intelligence (AI) business outcomes with Verint Intelligent...

Business Technology

Vercel Raises $250M to Accelerate AI and Security Innovation and Deliver Next-Generation Web Experiences and Applications

Vercel achieves $3.25B valuation in Accel-led Series E funding round, continuing to serve as the leading platform for building the web’s best products Vercel, the...

Healthcare

EmpiRx Health Launches AI-Powered Technology Platform to Expand Clinically-Driven Pharmacy Care and Drive Innovative, Customer-First Solutions

New Clinically™Platform Combines Claims Adjudication, Clinical Review and Proprietary Population Health Engine into One Integrated Platform EmpiRx Health, the leading clinically-driven PBM company, launched a powerful...

Analytics

Alteryx Celebrates Exceptional Customers and Partners Driving Analytics for All

Alteryx, Inc., a leader in AI for enterprise analytics, announced the recipients of its 2024 Maveryx Excellence Awards at the company's annual user conference,...

Customer Experience

Genesys Launches Native Journey Management for Genesys Cloud, Delivering Deeper Insights and Control to Fuel AI-Driven Experiences

New capabilities give organizations unmatched visibility into customer behaviors to provide personalized experiences that build loyalty Genesys®, a global cloud leader in AI-powered experience orchestration,...

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