BigCommerce, a leading open SaaS, composable ecommerce platform for fast-growing and established B2C and B2B brands and retailers, announced a wide range of platform updates and partner integrations as part of the Next Big Thing, its twice yearly comprehensive product launch to help brands and retailers grow and stand out from the competition.
“These new developments build on our April Next Big Thing announcement to deliver even more powerful and innovative features that enterprise brands and retailers need to achieve their goals in a competitive environment,” said Troy Cox, chief product officer at BigCommerce. “With these updates, our customers will be able to reach more shoppers globally, create stunning composable storefronts, boost their B2B businesses, harness the power of AI, convert more shoppers into customers and unlock new developer functionality.”
Redefining composable design with Catalyst + Makeswift
- Building on BigCommerce’s previous announcement of the Catalyst composable storefront, the company is enhancing Catalyst with Makeswift, visual editor for Catalyst storefronts.
- Makeswift gives creative teams the tools to visually build beautiful and engaging shopping experiences and marketing content. Catalyst + Makeswift combines the power of composability with the ease-of-use of SaaS, enabling teams in day-to-day operations to efficiently work together on significant site updates and leverage the flexibility of the underlying Catalyst architecture.
- With Makeswift, collaborate in real time with multi-user editing, enabling marketers, designers and developers to see changes being made by their teammates.
- Makeswift also helps developers empower marketers and designers with custom functionality and design elements that can be visually configured and reused across a site. The combination of Catalyst and Makeswift makes composability more accessible to any organization.
- Unlike other editors, Makeswift supports highly interactive content, including 3D animations, and makes it easy to customize the experience across devices with true responsive design.
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Helping B2B buyers and brands scale
- Buyer role-based access control is now available to better align buyer access permissions to their level of functional account access. Admins can now assign custom roles that define buyer permissions, such as whether or not they can make purchases or submit requisition lists for approval.
- Advanced Account Hierarchy will soon enable servicing of even more advanced data models of sophisticated B2B brands and their buyers by enabling full mirroring of back-office account structure through to the buying organization.
- Quotes are essential for B2B brands. Building on over a decade of experience with leading B2B brands, BigCommerce introduces a new AI-integrated quote workflow to speed up the quote-to-cash process and improve sales rep efficiency.
- Negotiating payment terms and getting paid on time is crucial. It is now easier to define account level payment terms to ensure businesses are able to better automate every bit of the process from order to invoice to ensure accurate communication and timely payments.
Leveling up omnichannel selling
- The introduction of Feedonomics’ Instant Commerce offering transforms how brands operate by enabling BOPIS (buy online, pickup in-store) and local deliveries, often within the same day. Feedonomics now supports leading instant commerce programs including Amazon Today, making it easier for brands to meet their customers’ delivery demands quickly and efficiently.
- Feedonomics is also unveiling its FeedAMP V2 Upgrade. This enhanced architecture and API provide greater flexibility and scalability for omnichannel order management. Features such as real-time order synchronization, partial shipment capabilities supporting pre-orders, and enhanced store-level access control are designed to streamline operations and maximize efficiency.
- With Feedonomics’ integration to BigCommerce, the company will support both multi-storefront and multi-language by the end of 2024, ensuring brands can reach their customers wherever they are.
- Feedonomics also launched and optimized integrations including those with Shein marketplace, Amazon and TikTok, opening new avenues to not only attract and convert more shoppers, but also greatly enhance the core data sent to channels.
“OtterBox partnered with Feedonomics for an expedited and smooth integration with TikTok Shop that allowed us to be early to market in the premium electronic accessories space,” said Bill Dillon, president of consumer at Otter Products. “Feedonomics continues to support us post-integration by handling the day-to-day operations powering our TikTok Shop integration. This allows our team more time to focus on strategy and growth.”
Hyper-local tools for growing global sales
- Users can now localize and customize the checkout for each storefront, such as setting up a specific checkout for a new market or enabling consent to a specific country’s local privacy policy.
- Optimize payments and checkout conversion by offering local payment solutions on each storefront.
- Use different shipping services or carriers to service different regions.
- In addition to the 14 other languages already available, BigCommerce now supports Japanese.
“There are some European markets that have very specific local payment methods that are supported by the payment gateway provider, so we can offer that as part of the checkout,” said Jenni Schneider, director of sales and marketing at HMD Global. “It’s really easy to set that up between BigCommerce and the payment gateway provider.”
Source: Businesswire
