Thursday, June 26, 2025

RingCentral & Coupa: Boosting Efficiency & Productivity

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Coupa, the margin multiplier company, announced that RingCentral, Inc., a leading provider of AI-driven cloud business communications, contact center, video and hybrid event solutions, has deployed Coupa to help optimize its spend and business operations.

After a decade of growing revenues, RingCentral was looking to modernize its back-office operations as its business continues to scale. RingCentral chose Coupa to automate processes across sourcing, procurement, risk, and payments. They selected Coupa for its breadth of functionalities and intuitive platform that delivers real-time data and analytics to help teams set performance benchmarks and improve productivity.

“Coupa’s platform helps us control risk, improves governance over our cash management and spend, and uses AI to automate and drive smarter business decisions across our organization,” said Sonalee Parekh, CFO of RingCentral. “With Coupa, we have been able to modernize our source-to-pay (S2P) processes. We’re now operating at an incredible velocity, and as a result, we believe we can achieve measurable cost savings by the end of the year. We’re proud to be a customer of Coupa and to also work with their team to power their business communications with our leading Unified Communications as a Service platform.”

Also Read: SAP & Hilti Innovate Cloud-Based Product Lifecycle Management

“Every CEO and CFO is dealing with mounting cost pressures, supplier risks, and data and technology complexities that are eating away at their margins. Coupa’s leading total spend management platform and network of millions of suppliers allows you to bet on one software provider to eliminate margin erosion in your operations. We’re grateful to partner with industry leaders like RingCentral to help them turn these pressures into opportunities,” said Rich Slipec, Managing Director, Americas at Coupa.

“Today’s pace of change is unprecedented and outpacing human scale and traditional technology approaches. By leveraging Coupa’s unique community-generated AI, built on a massive $6 trillion dataset, RingCentral is able to find opportunities to save and free up funds for growth that are possible through Coupa’s platform and data. We’re proud to not only have RingCentral as part of our global Coupa community, but also delighted to be leveraging their leading communications platform that’s resulted in noticeable improvements in call quality and availability of service for our team,” continued Slipec.

Source: Coupa

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