NWN, the number one AI-driven managed services company, has made substantial improvements to its Intelligent Cloud offerings, providing the operational backbone that is required for organizations to enable the adoption of AI. The new offerings combine AI-driven managed services, comprehensive operational visibility through NWN’s patented Experience Management Platform (EMP), and cloud modernization led by experts to help enterprises move forward with confidence on AWS, Microsoft Azure, and hybrid clouds.
With the increasing demands of AI-driven workloads on infrastructure, security, and operational budgets, many IT organizations are struggling with the lack of management tools, rising costs, and end-to-end visibility. NWN’s Intelligent Cloud is designed to meet these challenges and provide continuous operations, better governance, and predictable results in multi-cloud and hybrid environments.
“NWN took the time to understand how we actually operate and built an intelligent cloud environment around our real needs,” said Andrew Jones, Director of Information Technology, South Mississippi Housing Authority. “The transition was smooth, and we started seeing value quickly.”
Some of the recent service enhancements include NWN Cloud Support under the AWS Partner-Led Support program, Amazon Connect services, Azure Cloud Migration Services, and easy purchase options through AWS Marketplace. These services in aggregate enable organizations to move beyond a disjointed cloud strategy and establish a strong, scalable, and AI-ready operational foundation.
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Backed by strategic relationships with AWS and Microsoft Azure, along with deep expertise in hybrid and data center modernization, NWN delivers certified cloud engineering, nationwide service delivery, and a unified operating model. Unlike point solution providers, NWN brings modernization, managed services, and observability together in a single solution-supporting customers from initial migration through enterprise-wide AI enablement.
“IT teams are under unprecedented pressure with rising infrastructure and virtualization costs, distributed environments, new AI and SaaS workloads, and nonstop security threats,” said NWN CEO Jim Sullivan. “Working closely with customers, we saw these challenges firsthand and set out to deliver a solution that addresses the issue. Together with our strategic partners, we’ve created a comprehensive portfolio of managed services that modernizes and scales infrastructure, simplifies operations, and secures data end-to-end—without sacrificing control.”
NWN Intelligent Cloud provides 24×7 monitoring and incident response for performance, availability, and security, and automation driven by EMP helps to accelerate remediation and minimize downtime. This allows IT organizations to move from day-to-day problem-solving to more strategic and innovative pursuits.
“This is a major leap forward for Intelligent Cloud,” said Dean Fernandes, CTO of NWN. “By putting managed services and our Experience Management Platform at the center, we’re giving customers real visibility, faster response, and cost certainty across AWS, Azure, and hybrid environments. It’s the cloud foundation enterprises need for the AI era.”
