Thursday, May 15, 2025

Primary Care Medical Partners Selects eClinicalWorks AI Solutions and Sunoh.ai to Save Time on Documentation and Reduce Physician Burnout

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The advanced AI solutions and AI medical scribe will assist the practice in streamlining clinical documentation and enhancing patient engagement

eClinicalWorks®, the largest ambulatory cloud EHR and first AI-driven EHR, announced that Primary Care Medical Partners selected eClinicalWorks AI solutions and Sunoh.ai to streamline clinical workflows, reduce burnout and improve patient care. Sunoh.ai, the revolutionary AI-powered, EHR-agnostic, ambient listening technology, will be available to Primary Care Medical Partners through eClinicalWorks’ integration with Sunoh.ai.

Primary Care Medical Partners offers comprehensive medical services, including behavioral, preventive medicine and chronic disease management. Their mission is to serve the community surrounding the El Paso, Ciudad Juárez, and Las Cruces areas with cultural awareness, dignity, respect and empathy. The multispecialty clinic selected advanced AI solutions to reduce administrative burdens and streamline clinical workflows.

Also Read: Empathic Podiatry Selects eClinicalWorks Cloud EHR, Revenue Cycle Management and Robotic Process Automation to Improve Efficiency

“By implementing these AI solutions, we aim to reduce physician burnout and improve patient interactions,” said Martha Y. Montanez, MD, at Primary Care Medical Partners PA. “One of the leading causes of burnout is managing administrative tasks; it reduces productivity and takes focus away from patient care. AI-enabled features that save time on clinical documentation and help reduce the workload are of great interest to us. By leveraging the new eClinicalWorks AI-driven EHR system and Sunoh.ai, we hope to achieve consistency across clinical workflows, save providers time on clinical documentation, and enhance patient engagement.”

AI enhancements to EHR systems, like eClinicalWorks V12, transforms healthcare. By integrating technologies like generative AI for conversational EHRs, image AI for document routing, and speech AI for transcriptions, tasks are streamlined, and efficiency increases. Additionally, predictive models help identify appointments with a high risk of no-show. AI aims to increase provider satisfaction, efficiency, and cost-effectiveness while improving the level of care patients receive.

SOURCE: BusinessWire

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