Jotform, a premier online form builder and automation platform, is reshaping customer service with the introduction of Jotform AI Agents. These advanced AI-powered virtual agents streamline workflows, enhance user engagement, and enable businesses of all sizes to scale customer support efficiently across multiple communication channels.
Transforming Customer Service with AI
Jotform AI Agents redefine digital interactions by offering a no-code solution that businesses, institutions, nonprofits, and entrepreneurs can deploy instantly. This innovative technology turns traditional online engagements into dynamic, personalized conversations, improving the overall customer experience.
AI-Powered Automation for Seamless Support
Jotform AI Agents deliver real-time assistance, handle inquiries, and guide users through intricate processes such as hotel bookings, employee onboarding, class registrations, appointment scheduling, and more. With an intuitive no-code interface, organizations can effortlessly create, customize, train, and launch AI Agents tailored to their specific operational needs.
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Key Features of Jotform AI Agents
- No-Code AI Agent Builder: Develop and deploy AI-driven support agents in minutes using a blank slate or selecting from over 7,000 pre-built templates.
- Effortless Training: Train AI agents using conversations, documents, existing forms, links, FAQs, and other resources. Customize the agent’s appearance and responses to align with your brand identity.
- Omnichannel, 24/7 Availability: Engage users across multiple channels, including web, mobile, text, and popular messaging apps like WhatsApp and Facebook Messenger, ensuring a seamless experience at every touchpoint.
- Advanced AI Capabilities: Manage customer inquiries, transcribe calls, send emails, validate data, and automate workflows, improving efficiency and accuracy.
Transformative Benefits Across Industries
Jotform AI Agents cater to organizations of all sizes, offering industry-specific advantages:
- Small Businesses & Startups: Automate customer inquiries, appointment scheduling, and lead management.
- Nonprofits & Educational Institutions: Enhance donor engagement, coordinate volunteer activities, and assist students.
- E-commerce & Real Estate: Personalize shopping experiences, manage customer inquiries, and streamline sales processes.
- Healthcare Providers: Simplify patient interactions, optimize appointment bookings, and automate administrative workflows.
“For our first AI product, we wanted to do something bigger than a simple chatbot,” said Aytekin Tank, founder and CEO of Jotform. “AI is redefining customer service, so we designed Jotform AI Agents to make that transformation seamless and cost-effective for users. Our AI Agents empower any organization to save time and money on customer service while providing friendly, 24/7 support to their customers.”