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AITech365’s Weekly Roundup: Discover the Most Recent News From AWS, ServiceNow, Microsoft!

RoundUp

Here is AITech365’s Weekly Roundup of the top news from global markets. In this fast-paced world, breaking down information helps readers grasp the nuances that follow the news.

In Automation in AI news this week…

Kenvue & Microsoft partner to transform digital operations

Kenvue Inc., maker of consumer health products like Tylenol®, Neutrogena® and Listerine®, announced a five-year collaboration with Microsoft which aims to establish a strong foundation for transforming digital operations through advanced Artificial Intelligence (AI) technologies. These technologies include machine-enabled collaboration, predictive analytics, smart agents, digital twins, and generative AI. By advancing predictive and AI-assisted capabilities, Kenvue aims to set new standards for innovation across commercial, operations, and technology practices ultimately delivering enhanced consumer experiences, increased productivity, and sustained growth.

In Martech news this week…

3CLogic & ServiceNow Launch AI Contact Center Tool

3CLogic, the AI-powered contact center solution provider built for ServiceNow®, and ServiceNow, the AI platform for business transformation, have expanded their successful partnership to deliver a groundbreaking, end-to-end AI-powered solution for both employee and customer experiences. This solution combines ServiceNow Customer Relationship Management (CRM) products with 3CLogic’s next-generation Customer Experience (CX) platform. The result is a unified solution that enables users to streamline self-service and assisted service operations, reduce operational costs, and enhance both agent efficiency and customer satisfaction.

In Healthcare news this week…

Clario & AWS Partner on GenAI for Clinical Data Analysis

Clario, a leading provider of endpoint data solutions to the clinical trial industry, announced a multi-year agreement with Amazon Web Services (AWS) to advance its generative AI platform. By leveraging AWS’s AI and machine learning technologies, Clario is enabling healthcare and life sciences organizations to process complex documents and trial data with enhanced speed and accuracy, reducing clinical trial startup times.

In Generative AI news this week…

ZS & Cerebras Partner to Elevate Enterprise Agentic AI

ZS, a global leader in management consulting and technology with a focus on AI-powered innovation, announced a strategic platform partnership with Cerebras Systems, the trailblazer in generative AI acceleration. This collaboration brings together Cerebras’ cutting-edge CS-3 systems and ZS’s proprietary MAX.AI platform, creating a powerful foundation for training, fine-tuning, and deploying large language models (LLMs) and agentic AI at enterprise scale.

In Machine Learning news this week…

SnapLogic & Glean Partner to Advance Agentic Enterprise

SnapLogic, the leader in generative integration, announced a strategic partnership with Glean, the pioneer in Work AI, to accelerate the rise of the “infinite AI workforce” and deliver on the promise of a truly Agentic Enterprise. This collaboration brings together two innovators to help global organizations simplify the complexity of enterprise tech stacks while empowering employees with AI agents that enhance productivity and decision-making.

In Business Technology news this week…

Spacelift Launches Saturnhead AI to Cut DevOps Troubles

Spacelift, creator of the infrastructure orchestration platform that manages the entire infrastructure lifecycle, announced the launch of Saturnhead AI—an enterprise-grade AI assistant that slashes DevOps troubleshooting time by transforming complex infrastructure logs into clear, actionable explanations. Available now in Spacelift’s enterprise edition, Saturnhead AI helps practitioners resolve failures in seconds by showing what went wrong, why it happened, and what to do next—all in plain language.

Insight of the Week

The Rise of Autonomous AI Systems: Unlocking New Possibilities for Business Automation

In the fast-paced world of enterprise tech, ideas that thrill global leaders include autonomous AI systems. Autonomous systems can analyze data. They make decisions and take action with little or no help from humans. This makes them different from traditional AI models that rely a lot on human guidance. Self-directed systems are leading a new era in business automation. This focuses on agility, scalability, and ongoing optimization.

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