Arise becomes the first gig tech platform to deploy Sanas’ Accent Translation Solution across the enterprise to power their expert-led customer experiences
Sanas, inventor of the world’s first Real-Time Speech Understanding platform, and Arise, the leading intelligent platform for on-demand customer experience and business services, announced a strategic partnership naming Arise as their preferred gig-based CX platform. Through this partnership, Arise is integrating Sanas’ real-time speech-to-speech technology into the Arise® Tech Platform, further reinforcing its leadership in the future of flexible, expert-driven work.
As pioneers of real-time speech understanding technology, Sanas has created and patented market-leading AI-powered products, including Real-Time Accent Translation and Noise Cancellation with omni-directional capabilities and speech enhancement, that break communication barriers so everyone can understand and be understood. Arise operates a two-sided marketplace platform with its digitally native Arise® Platform centered between leading brands and a vast network of work from home entrepreneurs globally.
This collaboration adds tremendous value as enterprises increasingly demand specialized, high-performance support. Since integrating Sanas’ real-time speech-to-speech technology, Arise has seen a 125%+ increase in end customer NPS and 10% sales conversion lift driven by better agent-customer interaction due to the seamless introduction of fluent, empathetic, and trusted support across borders, time zones, and languages. By improving overall speech quality without compromising performance or authenticity, Arise is now providing a new level of access to licensed professionals and credentialed experts across retail, healthcare, financial services, education, and more.
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“With AI accelerating automation, the future of customer experience lies in human judgment, emotional intelligence, and domain expertise. This partnership strengthens Arise’s ability to deliver all three at scale, regardless of geography or accent,” said Mohit Thukral, CEO of Arise.
Mr. Thukral added, “The integration of the Sanas technology into our platform enables us to unlock previously untapped talent in our marketplace—certified educators, licensed clinicians, multilingual experts—who now have a direct path to delivering transformational outcomes for global brands.”
“The future of customer experience is not just scalable—it’s specialized,” said Sharath Keshava, CEO and Co-Founder of Sanas. “Through the partnership with Arise, we’re enabling a global marketplace where highly skilled professionals can contribute fully, and brands can tap into talent they’d never otherwise reach. This isn’t just voice AI—it’s global enablement brought forth by two companies founded on principles of creating change and market disruption.”
Source: Globenewswire