Notable, the leading healthcare AI platform for transforming workforce productivity, announced a major update to its Flow Builder. This next-generation iteration delivers greater scalability, AI-assisted workflow creation, enhanced analytics, improved governance, and new AI agent capabilities, allowing healthcare organizations to automate workflows more efficiently than ever before.
“As health systems continue to navigate unprecedented financial and workforce challenges, automation has become a strategic imperative,” said Pranay Kapadia, CEO of Notable. “With this significant update to Flow Builder, we’re making it even easier for healthcare organizations to build and scale AI-powered workflows—without technical complexity. We aim to enable every provider to automate processes that reduce costs, eliminate manual work, and improve the patient experience.”
Flow Builder was first unveiled at Noteworthy, Notable’s annual executive retreat, and publicly launched in October 2024.
“This update to Flow Builder—just months after its initial debut—demonstrates our ability to iterate quickly, deliver cutting-edge AI advancements, and respond to the evolving needs of healthcare organizations at an unprecedented pace. By shipping new capabilities faster than ever, we ensure that providers and payers have the tools they need to streamline operations and enhance patient care without delay,” said Ryan Pfeffer, Head of Engineering at Notable.
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Key Enhancements in Flow Builder
Enterprise-Scale Automation with Even Greater Performance
Flow Builder dramatically increases scalability and processing speed, ensuring seamless execution of complex automation workflows—even in the largest healthcare organizations handling millions of patient interactions. IT leaders and operational teams can now depend on enterprise-grade reliability without performance degradation.
Builder Assistant: AI-Powered Workflow Creation
Automation is now more accessible than ever with Builder Assistant, an AI-driven tool that simplifies workflow creation. Users receive intelligent recommendations in real-time, making it easier for technical and non-technical teams to build and modify workflows without coding expertise.
Actionable Insights with New Sankey Visualizations
This update to Flow Builder introduces visualizations, providing greater transparency into workflow efficiency and performance bottlenecks. These intuitive visualizations allow IT and operations teams to analyze how data moves through automation workflows, pinpoint inefficiencies, and optimize performance in real-time.
Enterprise-Grade Governance with Advanced Access Controls
New granular role-based access control (RBAC) and change management features ensure that only authorized users can modify workflows while providing complete visibility into every change. This update helps healthcare organizations maintain compliance, security, and workflow integrity, minimizing the risk of unintended modifications.
Enhanced AI Agent Platform: Expanding Automation Across Healthcare Operations
Notable further expands its AI Agent platform, introducing improvements across call center automation, front desk engagement, and care coordination. These AI-driven enhancements reduce staff workload by fully automating patient inquiries, appointment scheduling, and follow-ups—ensuring seamless integration between AI-driven workflows and human oversight.
Additional Feature Updates
Conversational AI
Enables real-time AI-driven interactions for common questions, scheduling requests, and reminders, improving efficiency without increasing staffing.
Intelligent Appointment Slot Management
Automatically matches outreach efforts to real-time scheduling availability, minimizing appointment friction, reducing no-shows, and maximizing booking rates.
Notable’s latest advancements in Flow Builder v2 and AI-driven automation reaffirm its commitment to eliminating administrative burdens and reducing inefficiencies in healthcare. By making AI-powered automation more scalable, accessible, and intelligent, Notable empowers every healthcare organization to streamline operations, improve financial performance, and enhance the patient experience.
Source: PRNewswire