New collaboration combines AI-driven workforce platform with expertise in system integration to help hospitals reduce labor costs and optimize operations
ShiftMed, a leading provider of healthcare workforce technology, announced a strategic partnership with TELUS Digital, a leading global technology company specializing in digital customer experiences. Together, they will enable health systems to improve margins by combining ShiftMed’s AI-powered workforce platform with TELUS Digital’s expertise in custom integrations and tailored digital solutions. The partnership will streamline staffing operations and address the unique challenges of complex healthcare organizations.
ShiftMed’s AI-powered platform helps health systems reduce costs, optimize labor, and improve efficiency by merging with existing systems and intelligently filling shifts through internal and on-demand networks. TELUS Digital has over 17 years of experience in the healthcare industry, spanning more than 200 countries and territories. This includes expertise building and connecting complex workforce management system integrations for enterprise healthcare organizations. Together, the companies will build fully customizable solutions for clients that simplify operations and cost-effectively deploy labor strategies.
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“Our partnership with ShiftMed demonstrates the tangible impact of applying digital expertise to healthcare operations,” said Tobias Dengel, President of TELUS Digital Solutions. “Together, we’re focused on unlocking the power of digital and AI by measurably improving the patient experience while concurrently helping providers manage costs via optimized operations, reduced administrative complexity, and enhanced system flexibility. By combining ShiftMed’s healthcare expertise with our proven digital capabilities and engineering excellence, we’re delivering solutions that create immediate cost savings across the healthcare delivery system.”
Beyond adoption, the collaboration empowers health systems to build customized technology solutions that address complex challenges. By leveraging ShiftMed’s AI platform alongside TELUS Digital’s system integration and scalable solution delivery, this partnership delivers flexible, adaptable tools designed to enhance workforce management across different care settings.
“ShiftMed has built a powerful platform that’s reshaping workforce management, and this partnership takes it to the next level,” said Todd Walrath, CEO of ShiftMed. “Every health system has its own needs, and adaptability is essential to making our platform the right fit. TELUS Digital is the ideal implementation partner to deliver that flexibility and enhance the user experience, and we’re excited to work together to solve some of the biggest challenges health systems face each day.”
Source: PRNewswire