Glean, a leader in workplace AI solutions, introduced Glean Agents, a cutting-edge, horizontal agent platform that empowers businesses to create AI agents that enhance employee productivity across the organization. With the launch of this new tool, Glean further strengthens its position in the AI industry by offering agents access to the most expansive range of data available—spanning both structured and unstructured enterprise data, as well as real-time, global internet data. Glean’s AI platform also reinforces its commitment to security and compliance with new, robust data and AI governance features designed to ensure control and trust at every stage of customer adoption.
“At Zillow, our CloudHQ model allows teams to stay connected and work flexibly, and we continually seek out innovative solutions that improve collaboration and knowledge sharing,” said Toby Roberts, SVP of Engineering & Technology at Zillow Group. “Glean is helping us streamline access to information, increase transparency, and empower our employees to work more efficiently, which is driving innovation and impactful results across our teams.”
AI is transforming how employees work and is becoming a key differentiator for companies striving to maintain a competitive edge. While most AI agents today are limited to departmental use cases, their true potential is unleashed when they have access to a wide range of data and can act across entire organizations—a vision that Glean has made possible.
With this announcement, Glean is moving AI in the workplace beyond simply answering questions and providing information. The company is ushering in a new era of proactive task automation, powerful data analysis, and multi-step business process execution—all driven by AI agents.
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Key Features of Glean Agents:
Glean Agents: A Unified Environment for Building and Deploying AI
Employees can now harness AI agents to automate everyday tasks. Departments can deploy agents at scale, enabling organizations to reimagine and transform their business processes with AI.
Intuitive Agent Creation with Natural Language
Glean’s agent builder allows employees to easily create agents using natural language, describing the desired outcomes in simple terms. The platform understands these goals and uses its knowledge of company workflows to design complex, multi-step processes that can be tested and refined over time.
Agentic Reasoning Personalized for Every Enterprise
Glean’s LLM-agnostic reasoning engine allows agents to move beyond basic retrieval and generation tasks, enabling them to support sophisticated automation and decision-making. Agents can plan, execute actions, and make decisions based on outcomes that are tailored to each company’s needs.
Seamless Agent Discovery
Glean’s agent library includes an ever-growing collection of pre-built agents, simplifying the process of discovering, using, and sharing impactful agents across departments.
Universal Knowledge Access
Glean agents now benefit from the broadest access to knowledge, including enterprise data, unstructured information, and global internet data, both historical and real-time.
Conversational Business Intelligence
Glean agents now analyze structured data from popular databases and applications like Salesforce, Atlassian, and Databricks, allowing employees to make data-driven decisions by simply asking business questions using natural language.
Real-Time World Knowledge
Glean’s agents now integrate real-time internet search data alongside internal enterprise data, enriching agent interactions with verified insights, and allowing users to access detailed information from both internal and external sources.
Secure AI with Active Data and Governance Features
The new data and AI governance framework from Glean offers continuous scanning and remediation of sensitive data, alerting admins when there are permission issues or oversharing. With coverage for over 100 data sources and customizable dashboards, organizations can enforce policies and track violations to ensure security and compliance while allowing agents access to critical business data.
“Glean’s vision is to empower employees and developers to create custom AI assistants that automate tasks, act on multi-step workflows, and provide proactive insights across all applications,” said Arvind Jain, Founder and CEO of Glean. “By integrating AI agents with enterprise data, we are ensuring practical, secure, and impactful solutions to workplace challenges.”
“As enterprises scale AI agents, solutions that prioritize accessibility and seamless data integration are crucial for boosting productivity and fostering innovation,” said Hayley Sutherland, Research Manager at IDC. “The launch of Glean Agents, along with the addition of universal knowledge, will help organizations automate complex workflows and gain actionable insights. This collaboration between agentic AI and humans will revolutionize how businesses operate in the digital age.”